Privacy Policy

We, Luxoralivin, ensure our commitment to your privacy with regard to the protection of your invaluable information. To ensure better protection of your privacy, we provide this privacy policy explaining our information collection and disclosure policies, and the choices you make about the way your information is collected and used (“Privacy Policy”). This Privacy Policy contains information relating to the e-commerce website – https://www.luxoralivin.com.

Who we are

Our website address is: https://luxoralivin.com.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

When / How do we collect the Information?

We will collect anonymous traffic information from you when you visit our Website.

During registration We collect Personal Information such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, occupation, interests etc. Upon registration We shall send communications from the Website(e.g. newsletters, updates).

We use this information to contact you about the services you are using on our Website and services in which you have expressed interest. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, We will use this information to contact You.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Overview

We commit to respecting your Privacy Information. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. We maintain the Personal Information in as accurate, complete, and up-to-date form as is necessary to fulfil the purposes for which it is to be used. If You discover inaccuracies in Your Personal Information records, please notify Us immediately so that necessary changes can be done. Failure to notify us of changes to Personal Information may negatively impact the way we communicate or provide services to you.

In order to avail any services through the Website, You may provide/ We may collect the following information which includes, but is not limited to:

Your name, address, email address, phone number, or other contact information.Information such as device information, operating system, and operating system provided advertising id, IP address, date and time of every user request.

User interaction on Our Website such as ‘like’ or ‘dislike’ a product or an inspiration, adding or removing products and inspirations to wish list, sharing a product or Inspiration to social media sites such as Facebook, Google, Twitter etc. and other interactions and dialogs during interactive search.

We may use ‘aggregate’ level user information to build marketing profiles, develop technology that can improve user experience, analyse usage of Our Website.

Demographic profile (like your age, gender, occupation, education, address and durables owned).Personal preferences and interests (such as books, movies, music and so on).Your bandwidth speed and information about the software programs that are installed on your computer.

Standard server log information

We may also collect the following information about:

• The pages you visit/access.
• The advertisements you view
• The links you click on our website.
• The number of times you access the page.
• Things you view, add to cart, add to wish list.
• Your opinion on services, products, features on our websites.

Business Transfers

In case We are acquired by or merged with another Company, We shall transfer Your Personal Information to the entity we are acquired by or merged with. In the event of a merger or acquisition, We shall notify You by email/by putting a prominent notice on the Website before Your Personal Information is transferred and becomes subject to a different privacy policy.

ADVERTISING

The Company uses some third parties to administer a limited set of advertisements on Our Website. During this process, aggregate profile information of the User, such as user community, may be used in the selection of advertising to make sure that it has relevance to the User. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other personal profile information, it may return session connection information that allows advertisers to better determine how many individual Users have clicked on the ad banner.

EXTERNAL SERVICE PROVIDERS

We use the services of our enabling Service Providers such as outside shipping companies, resellers, business associates to fulfill orders, and credit / debit card processing persons or entities to process the payment for goods and services ordered from Our Website. There may be a number of services offered by external Service Providers that help You use Our Website. If You choose to use these optional services, and in the course of doing so, disclose information to the external Service Providers, and/ or grant them permission to collect information about You, then their use of Your information is governed by their privacy policy.

Affiliates

We share much of our data, including Your Personal Information, with Affiliates that are committed to serving Your needs through use of Our Website and related services, throughout the world. Such data shall be shared for the sole purpose of enhancing Your experience of using the Website.

Law and Order

We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can, and You so authorise Us, disclose Your Personal Information to law enforcement and other government officials as We, in Our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose Us/ Us or You to any legal liability.

Any information that You make publicly available on the Website may be potentially viewed by any party, and by posting such material it is deemed that You consent to share such information with such parties.

External Links on the Website

The Website may include advertisements hyperlinks to other websites, content or resources. We have no control over such external links present in the Website, which are provided by persons or companies.

You acknowledge and agree that We are not responsible for any collection or disclosure of Your Personal Information by any external website, application, companies or persons, nor do We endorse any advertising, products or other material on or available from such external websites or resources or applications.

You further acknowledge and agree that We are not liable for any loss or damage which may be incurred by You as a result of the collection and/or disclosure of Your Personal Information or other data by external websites, or resources, or as a result of any reliance placed by You on the completeness, accuracy or existence of any advertising, products or other materials on, or available from such websites, app or resources. Please note these websites and resource providers may have their own privacy policies governing the collection, storage, retention and disclosure of Your Personal Information that You may be subject to. We recommend that You enter the external websites and review their privacy policy.

Compliance And Cooperation With Regulatory Authorities

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of Personal Information that we cannot resolve with our users directly.

Right To Nominate

You have the right to nominate a representative to act on your behalf regarding the processing of your Personal Information. This representative may exercise your data rights and make decisions concerning your Personal Information in accordance with applicable laws and regulations. To nominate a representative, you must provide written authorization to luxoralivinofficial.com specifying the individual or entity you wish to appoint as your representative. This authorization should include the representative’s contact details and any specific instructions regarding the handling of your Personal Information. Your nomination of a representative will be considered valid and effective upon our receipt of the written authorization. We reserve the right to verify the authenticity of the authorization and may request additional information or documentation as necessary. You have the right to revoke your nomination of a representative at any time by providing us with written notice of your decision. Upon receipt of the revocation notice, we will cease to recognize the nominated representative and will communicate directly with you regarding your Personal Information. Any representative nominated by you shall be obligated to act in your best interests and to comply with applicable data protection laws and regulations. We may rely on instructions and decisions provided by your nominated representative as if they were provided directly by you. We reserve the right to refuse to recognize a nominated representative if we have reasonable grounds to believe that the nomination is fraudulent, invalid, or contrary to our legal obligations. In such cases, we will notify you of the reasons for our decision and may request further clarification or documentation.

Minor Users

We do not offer products or services for use by minors. If you are under eighteen years of age, You may use our Website only with the involvement of a parent or guardian.

Security

We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect Your Personal Information from unauthorized access by members inside and outside the Company. We follow generally accepted industry standards to protect the Personal Information submitted to Us and information that we have accessed. However, “perfect security” does not exist on the Internet. You therefore agree that any security breaches beyond the control of Our standard security procedures are at Your sole risk and discretion. We have put in place procedures and Privacy Incident and Personal Information Breach Management Policy to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Further, we work hard to protect our users from unauthorized access or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

1. We encrypt our services using Secure Sockets Layer (SSL).
2. We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
3. We restrict access to personal information to employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Severability

Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the Privacy Policy. The decision or declaration that one or more of the paragraphs are null and void shall have no effect on the remaining paragraphs of this Privacy Policy.

Amendment

Our Privacy Policy may change from time to time. Hence we shall post any privacy policy changes on the Website or notify You by email. The updated version of the Privacy Policy will be effective as soon as it is accessible.

Disclaimer of Warranties

The Company provides the Website and the services “as is”. The Company makes no express or implied warranties or guarantees about the services. To the maximum extent permitted by law, the Company disclaims all such warranties, including all statutory warranties, with respect to the services and the Website, including without limitation any warranties that the services are merchantable, of satisfactory quality, accurate, fit for a particular purpose or need, or non-infringing. The Company does not guarantee that the results that may be obtained from the use of the services will be effective, reliable or accurate or will meet your requirements. We incorporate commercially reasonable safeguards to help protect and secure your Personal Information, however, no data transmission over the internet, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, you provide us with your information at your own risk.

Indemnity

You agree and undertake to indemnify us in any dispute by any third party arising out of disclosure of Personal Information by You to third parties either through Our Website or otherwise and Your use and access of apps, websites or resources of third parties. We assume no liability for any actions of third parties with regard to Your Personal Information, which You may have disclosed to such third parties.

Complaint

You may direct any complaints, questions, or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) appointed by Us for addressing the concerns:

BY USING THE WEBSITE OR NATIVE MOBILE APPLICATIONS, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY,LUXORALIVIN.COM RESERVES THE RIGHT, IN OUR SOLE DISCRETION, TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY AT ANY TIME.

If you have any questions about this Privacy Policy, please feel free to [Contact Us] through our Website or write to us at luxoralivinofficial.com.

For Grievance Related Queries:

Grievance Officer:
Email: luxoralivinofficial.com.
Contact Number: +91-
Working Hours: 9:30 AM to 6:30 PM (all working days)

Important Note:

Contact the grievance desk if you didn’t receive a desired resolution through luxoralivinofficial.com.